Frequently Asked Questions
Everything you need to know about shopping with AUTOONE
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to smaller orders.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free, and you can initiate an exchange for a different size or color through our online portal.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
AUTOONE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that meet Fair Trade certifications.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your delivery in real-time.